Let’s get straight to the point: Ting Hsin is indeed a shareholder of Wei Chuan, holding a 40% stake. However, did you know that Foxconn’s Terry Gou also holds about 12-13%? Are you truly participating in a boycott for justice, or are you just sacrificing innocent people to chase online clout?
Below is the full text of CEO Su Shou-bin’s open letter:
To all friends who care about Wei Chuan:
At this very moment, with a heavy but determined heart, I am writing this letter. I wish to thank our partners who have stood by us through this pressure, and I plead with the public to listen to the voice of Wei Chuan.
Consumers are returning and destroying Lin Feng Ying milk in stores, insulting our front-line promoters, and pouring samples directly onto tables. We have had to stoop and endure this misplaced anger directed at Wei Chuan and its employees. No matter how much we clarify or how high we raise our product standards, we cannot stop the attacks born of misunderstanding. Like our 3,000 employees, my heart is incredibly heavy.
Wei Chuan has been rooted in Taiwan for 62 years. We exist for the consumer. As our famous jingle goes: “Wei Chuan, Wei Chuan, everyone’s Wei Chuan.” While shareholders of a public company change through stock trading, the brand’s conviction belonging to Taiwan should not be strangled because of it.
Because we exist for the consumer, we must maintain a humble attitude and reflect deeply on the social costs and misunderstandings caused during this period. As a major food manufacturer, it is our duty to demand the highest industry standards of ourselves and embrace consumers with integrity.
I reiterate: Wei Chuan is a publicly listed company managed by professional managers accountable to consumers, employees, and all shareholders. Ting Hsin holds 40% of the shares—that is an immutable fact. However, the other 60% belongs to tens of thousands of public investors. This brand also sustains over 3,000 employees and their families, as well as the dairy farmers, suppliers, and partners who have grown with us. All of them are suffering in this storm.
I know these criticisms and attacks may not subside quickly. But please believe that every colleague at Wei Chuan will turn this criticism into motivation. We are committed to building a more complete food safety system and returning to the essence of food—making products that are safe and reliable.
Because, we are everyone’s Wei Chuan!